Credit Controller – Hybrid Working

Permanent @Dan Alderson in Accountancy
  • Colchester, Essex View on Map
  • Post Date : 28th July 2022
  • Salary: £24,000.00 - £26,000.00 / Annual
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Job Detail

  • Job ID 34393

Job Description

Atkinson Moss are delighted to be recruiting for one of our Colchester based clients who are experiencing continued growth and therefore looking to add a Credit Controller to their finance team.

You will be responsible for assisting in the provision of an efficient and accurate Billing function in a robust control environment whilst providing support to colleagues in the team to ensure that operational processes and procedures are being followed. Excellent communication skills are key as the role requires developing positive and effective relationships with colleagues across the business.


Duties will include:

  • Review and regularly correspond with all overdue aged debtors and resolve account disputes to ensure timely settlement of debts due to the company. Liaise with homes and Regional Directors to ensure that queries and outstanding issues are resolved promptly.
  • Escalate all bad debt/legal accounts to the Credit Control & Billing Manager
  • To ensure customer reconciliations are regularly performed.
  • Ensure all contract debts are collected within contract terms timescales or where disputed are dealt with in accordance with contract terms
  • Achieve personal cash collections as set by the Credit Control and Billing Manager, by chasing debts by letter, telephone, fax or email, managing a regular follow up process, and keeping full and accurate records.
  • Ensure credit control and systems records are accurate and up to date at all times.
  • Report on monthly performance, sales ledger credit balances and aged debt issues.
  • Liaise with customers to resolve credit control queries and ensure timely payment.
  • Operate in a sensitive manner, maintaining excellent relations with internal and external customers.
  • Assist the Credit Control & Billing Manager in implementing procedure and systems improvements as required.
  • Provide cover for other members of the department during times of sickness and holidays and undertake any other tasks that may reasonably be expected of the position.
  • Ensure that all debit bank transactions are looked into and resolved in a timely manner.
  • Ensure that refunds are processed regularly where required and in a timely manner.
  • Attend monthly debt meetings to discuss any debt risks.
  • Provide feedback and escalate when necessary, where sales ledger and credit control procedures are not followed properly.
  • Operate in a sensitive manner, maintaining excellent relations with internal and external customers.

The role will be offering an attractive Salary, Excellent benefits package and Hybrid Working.

If you are interested in finding out more or applying for the role, please contact Dan Alderson


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