1st/2nd Line Support

Permanent @Curtis Beardsworth in IT
  • Southwold‎, Suffolk View on Map
  • Post Date : 20th December 2023
  • Salary: £24,000.00 - £26,000.00 / Annual
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Job Description

Atkinson Moss are exclusively working with an Award winning beer and spirts company in Southwold, who really care about diversity and are proud of their culture where everyone is respected, valued and treated with kindness.

We are looking for someone to join our clients first-line IT Service Desk in their central IT team. They need someone who is passionate about customer service as they are about IT because their Service Desk is the first port of call for all IT queries, questions, and problems. It’s our team’s job to offer top-quality service, advice, and guidance as we solve technical problems.

 

Main responsibilities of the role:

  • Oracle JD Edwards Enterprise One ERP system.
  • Shopify eCommerce website and a bespoke business-to-business sales system called Rockpool.
  • Microsoft 365 for email, Teams, SharePoint, Power BI, Autopilot and Defender for Endpoint.
  • Mimecast email security gateway.
  • 3CX telephone system.
  • Windows 11 and Windows Server operating systems, both physical and virtual.
  • Guestline hotel systems and tills.

 

Our client can offer excellent package including a Competitive Salary, Company Pension and Life Assurance, Share Incentive Plan, 25 days holiday, Career Development Opportunities, Wellbeing Programmes and fabulous employee discounts!

 

If you would like to join a company that cares about there employee’s then apply now!

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